Privacy Policy
Effective Date: September 4, 2026
Russell Junk Removal ("Russell Junk Removal," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, request an estimate, schedule junk removal services, contact us, or communicate with us by phone, email, or text message.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
Depending on how you interact with Russell Junk Removal, we may collect information including:
First and last name
Email address
Phone number
Property or service address
Information about the junk removal, cleanout, hauling, or debris removal services you are requesting
Details provided through contact forms, quote requests, or other communications
Appointment and scheduling information
Communications you have with Russell Junk Removal
Website usage information, including IP address, browser type, device information, pages visited, and similar technical information
Information voluntarily submitted through online forms or other website features
We only request information that is reasonably necessary to communicate with you, provide requested services, respond to inquiries, schedule appointments, and operate our business.
2. How We Use Your Information
Russell Junk Removal may use collected information to:
Respond to inquiries and requests for estimates
Communicate with customers about requested or scheduled services
Schedule and coordinate junk removal appointments
Provide residential junk removal, commercial junk removal, estate cleanouts, construction debris removal, demolition cleanup, and related services
Confirm appointments and provide service-related updates
Send requested information and follow-up communications
Send promotional offers, discounts, announcements, or other marketing communications when you have provided the appropriate consent
Respond to customer service requests
Improve our website, services, and customer experience
Maintain business records
Prevent fraud, misuse, or unauthorized activity
Comply with applicable laws, regulations, and legal obligations
3. Email Communications
If you provide your email address to Russell Junk Removal, we may use it to respond to your inquiry, provide requested information, communicate about services you have requested, or send marketing communications when permitted by law and consistent with your communication preferences.
You may unsubscribe from promotional emails at any time by using the unsubscribe instructions included in the applicable email. Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or service-related communications that are necessary to fulfill a request or provide services.
4. SMS and Text Message Communications
If you separately consent to receive text messages from Russell Junk Removal, we may send SMS messages relating to requested services, appointments, service updates, customer communications, special offers, discounts, and other communications consistent with the consent you provided.
Message frequency may vary. Message and data rates may apply.
You can opt out of marketing or other recurring SMS communications at any time by replying STOP to a message from Russell Junk Removal. After you send STOP, you will receive a confirmation message and will no longer receive the applicable SMS messages unless you subsequently provide consent to receive them again.
For assistance with text messaging, reply HELP.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Russell Junk Removal.
5. How We Share Information
Russell Junk Removal does not sell your personal information.
We may share personal information when reasonably necessary to operate our business, provide requested services, process communications, maintain our website and systems, or comply with legal requirements.
For example, information may be shared with service providers, technology providers, communication platforms, website providers, scheduling or customer-management systems, and other vendors that assist Russell Junk Removal with business operations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Russell Junk Removal may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Russell Junk Removal, our customers, or others.
6. Cookies and Website Technologies
Our website may use cookies, analytics tools, and similar technologies to help the website function properly, understand how visitors use the website, improve website performance, and support marketing or advertising activities.
You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
Russell Junk Removal may use third-party service providers to support website functionality, customer communications, scheduling, analytics, marketing, and other business operations.
These providers may process information on our behalf as necessary to provide their services. Russell Junk Removal does not authorize these providers to use your personal information for purposes unrelated to the services they provide to us, except as otherwise permitted by law or disclosed to you.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure. You provide information electronically at your own risk.
9. Children's Privacy
Russell Junk Removal's website and services are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
10. Your Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.
You may also control certain communications by:
Unsubscribing from marketing emails
Replying STOP to SMS messages
Replying HELP to SMS messages
Contacting Russell Junk Removal directly regarding your communication preferences
Some service-related communications may still be necessary after you opt out of marketing communications.
11. Changes to This Privacy Policy
Russell Junk Removal may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date.
12. Contact Russell Junk Removal
If you have questions about this Privacy Policy or how Russell Junk Removal handles your information, please contact us:
Russell Junk Removal
Winneconne, WI 54986
Phone: (920) 647-6271
Website: russelljunkremoval.com
By using our website or providing personal information to Russell Junk Removal, you acknowledge that you have read and understood this Privacy Policy.