Terms & Conditions
Effective Date: September 4, 2026
These Terms & Conditions ("Terms") govern your use of the Russell Junk Removal website and your interactions with Russell Junk Removal ("Russell Junk Removal," "we," "us," or "our").
By using our website, requesting an estimate, scheduling services, or otherwise engaging with Russell Junk Removal, you agree to these Terms.
1. Our Services
Russell Junk Removal provides junk removal, hauling, cleanout, and related services for residential and commercial customers throughout Central Wisconsin and surrounding communities.
Services may include:
Residential junk removal
Commercial junk removal
Estate cleanouts
Construction debris removal
Demolition debris removal
Office and retail space cleanouts
Furniture and appliance removal
Garage, basement, attic, and property cleanouts
Other hauling and removal services offered by Russell Junk Removal
The availability and scope of services may vary depending on the location, materials involved, property conditions, scheduling, and other circumstances.
2. Estimates and Pricing
Quotes or estimates provided by Russell Junk Removal are based on the information available at the time of the estimate.
Final pricing may vary if the actual volume, type, weight, condition, accessibility, labor requirements, or other circumstances differ from the information originally provided.
Customers are responsible for providing accurate information regarding the items and materials they want removed.
Russell Junk Removal reserves the right to decline or modify a service when the actual conditions of a job differ materially from the information provided during scheduling or estimating.
3. Scheduling and Appointments
Russell Junk Removal makes reasonable efforts to arrive within the scheduled service window. Appointment times may occasionally change due to weather, traffic, prior jobs, equipment issues, emergencies, or other circumstances outside our reasonable control.
Customers should ensure that Russell Junk Removal has reasonable access to the property and items scheduled for removal.
If access is unavailable or conditions prevent the crew from safely performing the requested work, the appointment may need to be rescheduled.
4. Customer Responsibilities
Customers are responsible for:
Identifying the items they want removed
Providing accurate information about the requested service
Ensuring Russell Junk Removal can safely access the property and items
Obtaining any necessary permission to remove items from a property
Informing Russell Junk Removal about known hazards or unusual property conditions
Removing or identifying personal documents, valuables, hazardous materials, or items that should not be removed
Customers should not place items for removal in a manner that creates an unsafe condition for Russell Junk Removal personnel.
5. Items Russell Junk Removal May Decline
Russell Junk Removal reserves the right to refuse materials that cannot be legally, safely, or reasonably transported, handled, recycled, donated, or disposed of.
This may include certain hazardous materials, dangerous substances, illegal materials, or other items subject to special handling, transportation, or disposal requirements.
If you are unsure whether an item can be removed, contact Russell Junk Removal before scheduling service.
6. Property Access and Potential Damage
Russell Junk Removal takes reasonable care when removing items from homes, businesses, construction sites, and other properties.
Customers understand that removing large, heavy, awkward, or bulky items through confined spaces can involve inherent risks to walls, flooring, doors, landscaping, or other property.
Russell Junk Removal will use reasonable care to minimize the risk of damage, but customers should identify fragile areas, known property conditions, or potential hazards before work begins.
7. Recycling, Donation, and Disposal
Russell Junk Removal may sort collected materials for recycling, donation, reuse, or appropriate disposal when practical.
The decision regarding whether an item is suitable for donation, recycling, reuse, or disposal depends on its condition, material, local requirements, facility availability, and other factors.
Not every item can be recycled or donated.
8. Website Use
The information provided on the Russell Junk Removal website is intended for general informational purposes.
We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all website content will always be complete, accurate, current, or available without interruption.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the website for unlawful purposes.
9. SMS Messaging Terms
If you separately opt in to receive text messages from Russell Junk Removal, you agree to the following SMS terms.
Russell Junk Removal may send text messages regarding requested services, appointments, service updates, customer communications, special offers, discounts, and other messages consistent with the consent you provide.
Message frequency may vary. Message and data rates may apply.
You can cancel the SMS service at any time by texting STOP to (920) 647-6271. After you send STOP, Russell Junk Removal will send a confirmation message and you will no longer receive the applicable SMS messages.
If you wish to receive messages again, you may opt in again through an available Russell Junk Removal signup process.
For assistance, text HELP to (920) 647-6271 or contact Russell Junk Removal directly at that number.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Carriers are not liable for delayed or undelivered messages.
10. Email Communications
By providing your email address, you agree that Russell Junk Removal may use it to respond to inquiries, communicate regarding requested services, provide appointment or service information, and, where permitted and appropriately consented to, send promotional or marketing communications.
You may unsubscribe from promotional email communications using the unsubscribe instructions provided in the applicable email.
11. Privacy
Your use of the Russell Junk Removal website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Privacy Policy: Please review the Russell Junk Removal Privacy Policy for additional information regarding your personal information and communications preferences.
12. Third-Party Services and Links
Our website or communications may contain links to third-party websites, services, or platforms.
Russell Junk Removal is not responsible for the content, privacy practices, security, availability, or policies of third-party websites or services. Your use of third-party services is subject to the applicable third party's terms and policies.
13. Limitation of Liability
To the extent permitted by applicable law, Russell Junk Removal will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or inability to use the website.
Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.
14. Changes to These Terms
Russell Junk Removal may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the State of Wisconsin, without regard to conflict-of-law principles.
16. Contact Russell Junk Removal
Questions regarding these Terms & Conditions may be directed to:
Russell Junk Removal
Winneconne, WI 54986
Phone: (920) 647-6271
Website: russelljunkremoval.com